TERMS & CONDITIONS

These Terms & Conditions ("Terms") apply to purchases made through the Binderboosters website at www.binderboosters.co.uk (the "Website").

By placing an order through the Website, you agree to these Terms. Please read them carefully before placing an order.

These Terms apply primarily to consumers purchasing products for personal use. Nothing in these Terms affects your statutory rights under UK consumer law.

1. About us

The Website is operated by Binderboosters, a UK-based business specialising in artwork extensions and display stands for trading cards.

Business name: Binderboosters
Website: www.binderboosters.co.uk
Email: jamie@binderboosters.co.uk
Country: United Kingdom

If you have any questions about an order or these Terms, please contact us at jamie@binderboosters.co.uk.

2. Our products

Binderboosters creates and sells artwork extensions and display stands designed for trading cards and related collecting and display purposes.

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours and other information displayed on the Website are accurate.

However:

• Colours may appear slightly different depending on your screen or device.
• Product photographs may show trading cards or other items for illustration purposes that are not included with the product unless expressly stated.
• Minor variations may occur between individual products, particularly where products are handmade, printed, assembled or otherwise produced individually.
• Any specific product limitations or compatibility information will be stated on the relevant product listing where applicable.

Nothing in this section limits your statutory rights.

3. Product availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, offer you a refund or another suitable solution.

We reserve the right to discontinue products or make changes to product designs, provided that this does not affect an order that has already been accepted except where permitted by law.

4. Product compatibility

Our products are intended for the purposes described in their individual product listings.

Where a product is designed to work with a particular trading card, binder, sleeve, display system or other item, the relevant product listing should be checked carefully before ordering.

If you are unsure whether a product is suitable for your particular setup, please contact us before ordering.

Unless expressly stated otherwise, trading cards, binders, sleeves and other accessories shown in photographs are not included with the product.

5. Prices

All prices displayed on the Website are in GBP (£) unless otherwise stated.

We take reasonable care to ensure that prices are accurate. If we discover a genuine pricing error before your order is accepted, we may contact you before processing the order.

Any applicable delivery charges will be displayed before you complete your purchase.

For international orders, you may be responsible for applicable customs duties, import taxes, VAT or other charges imposed by the destination country. These charges are outside our control and, unless expressly stated otherwise at checkout, are the responsibility of the customer.

6. Placing an order

When you place an order through the Website, you are making an offer to purchase the selected products.

After you place an order, you should receive an order confirmation acknowledging that we have received your order.

Receipt of an order confirmation does not necessarily mean that the order has been accepted.

A contract between you and Binderboosters will be formed when we accept your order and confirm that the products have been dispatched, unless we notify you otherwise.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including where:

• A product is unavailable
• There has been an obvious pricing or listing error
• We reasonably suspect fraudulent or unlawful activity
• We are unable to process the order for technical or operational reasons

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

7. Payment

Payments made through our Website are currently processed using Shopify Payments.

We do not ordinarily receive or store your complete payment card details.

Payment must be successfully authorised before an order can be processed.

If payment cannot be authorised or is subsequently reversed, we may cancel or suspend the relevant order.

Where products are purchased through eBay, the applicable eBay terms and payment arrangements will also apply to that transaction.

8. Delivery

We currently ship our products worldwide.

Our typical dispatch time is 2–3 working days after an order has been placed and payment has been successfully received.

Dispatch times are estimates and may occasionally be affected by circumstances outside our reasonable control.

Delivery times vary depending on the destination and delivery service selected. Any estimated delivery times shown at checkout are estimates unless a specific delivery date has been expressly agreed.

Once your order has been dispatched, delivery will generally be handled by the relevant postal or courier service.

For international orders, the customer is responsible for ensuring that the products can lawfully be imported into their destination country and for paying any applicable customs duties, import taxes, VAT or other charges imposed by the destination country, unless otherwise stated at checkout.

We are not responsible for delays caused by customs, postal services, courier services or other circumstances outside our reasonable control, although this does not affect your statutory rights.

If an order does not arrive within a reasonable period, please contact us at jamie@binderboosters.co.uk so that we can investigate.

9. Risk and ownership

Risk in the products passes to you when you, or a person nominated by you, physically receives the products.

Ownership of the products passes to you once we have received full payment for the products.

10. Cancelling an order and your right to change your mind

If you are a consumer purchasing products online, you will generally have a statutory right to cancel your purchase within 14 days of receiving the goods, without giving a reason, subject to the exceptions provided by law.

Where you exercise this right, you must normally notify us within the applicable cancellation period and return the goods in accordance with our instructions.

You may use any clear written statement to tell us that you wish to cancel.

Where applicable, we will refund the purchase price and standard delivery charge in accordance with the law.

If you selected a more expensive delivery option than our cheapest standard delivery option, we are generally only required to refund the cost of the cheapest standard delivery option.

You are responsible for taking reasonable care of goods while they are in your possession.

You may be responsible for any diminished value resulting from handling beyond what is reasonably necessary to establish the nature, characteristics and functionality of the goods.

The statutory cancellation right does not apply in certain circumstances and to certain types of goods. If an exception applies to a particular Binderboosters product, this will be explained before purchase where required.

11. Returns

If you wish to return an item, please contact jamie@binderboosters.co.uk.

We will provide instructions for returning the relevant product where appropriate.

Returned products should be packaged securely to reduce the risk of damage during transit.

Where you are exercising your statutory cancellation right, we may wait to issue a refund until we have received the returned goods or you have provided evidence that they have been sent back, whichever occurs first, where permitted by law.

Nothing in this section affects your statutory rights relating to faulty, damaged or incorrectly supplied goods.

12. Faulty, damaged or incorrect products

If you receive a product that is faulty, damaged, not as described, or otherwise does not conform to the contract, please contact us as soon as reasonably possible at jamie@binderboosters.co.uk.

Please provide your order details and, where helpful, photographs showing the issue.

You may have statutory rights to a repair, replacement, price reduction or refund depending on the circumstances.

We will deal with such issues in accordance with applicable UK consumer law.

Your statutory rights are not affected by any voluntary returns policy we may offer.

13. Consumer rights

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded.

For consumers, products supplied by us must comply with applicable statutory requirements, including being as described, of satisfactory quality and, where applicable, fit for a particular purpose.

If any provision of these Terms conflicts with a mandatory consumer protection law, the mandatory legal requirement will take precedence.

14. Use of our Website

You agree to use the Website lawfully and responsibly.

You must not:

• Use the Website for fraudulent or unlawful purposes
• Attempt to gain unauthorised access to the Website or its systems
• Introduce malicious software or harmful code
• Interfere with the operation or security of the Website
• Copy or reproduce Website content for commercial purposes without permission
• Use our Website or content in a way that infringes the rights of Binderboosters or third parties

We may restrict or suspend access to the Website where reasonably necessary to protect our Website, business, customers or other users.

15. Intellectual property

Unless otherwise stated, the content of the Website, including artwork, product designs, photographs, graphics, logos, text and other materials, belongs to Binderboosters or is used with permission.

You may view and use the Website for your personal, non-commercial purposes.

You must not reproduce, modify, distribute, sell, commercially exploit or otherwise use our artwork, product designs or Website content without our prior written permission, except where permitted by law.

16. Trading card artwork and third-party intellectual property

Binderboosters products may be designed for use alongside trading cards and may reference particular card layouts, sets, characters, artwork or brands.

Unless expressly stated otherwise, Binderboosters is not affiliated with, sponsored by, endorsed by or officially associated with the manufacturers, publishers, artists or intellectual-property owners of the trading cards that our products may be designed to complement.

Any third-party names, trademarks or copyrighted material remain the property of their respective owners.

Our products are intended as independent accessories or artwork products unless otherwise expressly stated.

17. Product photographs and artwork

Some product photographs may include trading cards, card images or other third-party material for demonstration purposes.

Such material does not necessarily form part of the product being sold.

Where an image is used solely to demonstrate how a Binderboosters product can be used, the relevant third-party item is not included unless the product description expressly says otherwise.

18. Limitation of liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, we do not exclude or limit liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Breach of your statutory consumer rights
• Faulty products where liability cannot legally be excluded
• Any other liability that cannot legally be excluded or limited

Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

If you are a consumer, this section does not affect your statutory rights.

19. Events outside our control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include, for example:

• Severe weather
• Natural disasters
• Fire
• Flood
• Industrial disputes
• Government restrictions
• Internet or telecommunications failures
• Major disruption to postal or courier services
• Customs delays
• Other events that could not reasonably have been prevented or anticipated

Where such an event occurs, we will take reasonable steps to minimise its effect and resume normal service as soon as reasonably possible.

20. Privacy

Our collection and use of personal information is explained in our Privacy Policy.

By purchasing from us or otherwise using the Website, you acknowledge that your personal information will be handled in accordance with that Privacy Policy.

21. Third-party websites and services

The Website may contain links to third-party websites or services, including eBay and payment or delivery providers.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

Your use of third-party services may also be subject to the relevant provider's own terms and policies.

22. Changes to these Terms

We may update these Terms from time to time.

The version of the Terms that applies to your order will generally be the version in force when your contract with us is formed.

We may update these Terms to reflect changes in our business, products, services or legal requirements.

The "Last updated" date at the beginning of these Terms will indicate when the Terms were most recently revised.

23. Complaints

If you have a complaint about an order, product or service, please contact us first at jamie@binderboosters.co.uk.

We will try to resolve complaints fairly and promptly.

Nothing in this section prevents you from exercising any legal rights available to you.

24. Governing law

These Terms are governed by the law of England and Wales.

If you are a consumer living elsewhere in the UK, you may also have mandatory rights under the laws applicable in the part of the UK where you live. Nothing in these Terms is intended to deprive you of any mandatory consumer protection rights.

25. Contact

If you have any questions about these Terms, an order, returns or our products, please contact: